Privacy Policy

1. Data Controller

The Data Controller is Transfers and Tour of Ombri S.r.l.

VAT Number: IT03877730402

Registered Office: Sestiere Santa Croce 598, Venezia, Italy

Privacy Contact Email: info@transfersandtour.com

2. Types of Data Collected

During your navigation and interaction with www.transfersandtour.com, we may collect the following personal data:

Identification Data:
Name, surname, phone number, email address

Service Data:
Pick-up and drop-off locations, flight details (flight number, arrival/departure time), number of passengers

Navigation Data:
IP addresses, URI addresses, time of requests, and other parameters related to the user’s operating system, collected automatically through cookies

3. Purpose of Processing

Your personal data are processed for the following purposes:

A. Service Execution
To manage booking requests, organize transfer services, and communicate with users regarding the service (contractual obligation).

B. Administrative and Accounting Purposes
To issue invoices and manage payments in compliance with Italian tax regulations (legal obligation).

C. Customer Support
To respond to inquiries submitted via the contact form or WhatsApp.

D. Security
To prevent fraudulent activities and ensure website security.

4. Legal Basis for Processing

The processing of personal data is based on:

Execution of a contract or pre-contractual measures

Compliance with legal obligations (tax and accounting laws)

Legitimate interest of the Data Controller (website security and fraud prevention)

5. Data Retention Period

Booking and invoice-related data are retained for 10 years, as required by Italian law.

Data submitted via contact forms without a subsequent booking are retained only for the time necessary to process the request.

6. Data Recipients

Your personal data may be shared with:

Drivers and Business Partners: Only for the execution of the transfer service

External Consultants: Accountants or legal advisors for administrative compliance

Technical Providers: Hosting providers, email services, and IT support acting as Data Processors

We do not sell personal data to third parties for marketing purposes.

7. Data Transfer

Personal data are processed within the European Union.
If technical service providers are located outside the EU, data transfers are protected through Standard Contractual Clauses (SCCs) approved by the European Commission.

8. User Rights

In accordance with GDPR Articles 15–22, users have the right to:

Access their personal data

Request correction or deletion of data (Right to be Forgotten)

Restrict data processing

Object to data processing

Request data portability

To exercise these rights, please contact us at: info@transfersandtour.com

9. Cookies

This website uses cookies to improve user experience and website functionality.